Enhancing Efficiency and Capacity in Employee Benefit Plan (EBP) Audits 

In the fast-paced world of public accounting, efficiency and precision are paramount—especially when it comes to Employee Benefit Plan (EBP) audits. One of the Top 10 US-based CPA firms faced a complex challenge: balancing a high volume of EBP audits while simultaneously implementing a new software solution. SAPRO stepped in as a strategic partner, helping the firm successfully complete 60 EBP audits in just four months. 

The Challenge: Meeting High Demand with Limited Resources 

The firm grappled with multiple obstacles that threatened both efficiency and quality: 

• Capacity Constraints & Quality Assurance: A shortage of quality reviewers created a bottleneck, leading the firm to explore outsourcing the entire EBP audit process to SAPRO while keeping final quality review in-house. 

• Efficiency & Cost Optimization: Partners were spending excessive time on audits, impacting cost efficiency and client service. 

• Workforce Allocation: The firm needed to shift its U.S.-based teams to higher-value consultancy work while ensuring seamless integration with SAPRO’s team. 

• Technology & Process Integration: Implementing OnPoint EBP software efficiently, streamlining onboarding for new managers, and reducing redundant efforts were crucial for a smooth operation. 

The Solution: A Strategic Partnership with SAPRO 

SAPRO deployed a multi-faceted approach to address these challenges: 

• Workforce Consulting & Advisory: Conducted in-depth assessments, segmented audit plans, and implemented a structured weekly sprint model for effective planning, execution, and tracking. 

• Global Talent Deployment: Leveraged highly skilled EBP professionals from India, the Philippines, and South Africa to provide around-the-clock audit support. 

• End-to-End EBP Audit Services: SAPRO managed the entire audit process, reducing partner workload and ensuring a smooth final review process. 

Implementation: A Blueprint for Success 

SAPRO’s structured implementation ensured efficiency, quality, and seamless collaboration: 

• Established a dedicated EBP audit core team focused on quality and delivery. 

• Implemented sprint-based workflows for timely execution and continuous quality checks. 

• Enabled proactive communication and progress tracking for transparency and alignment with client expectations. 

• Facilitated structured onboarding for new managers, ensuring a smooth transition. 

• Optimized software adoption by training SAPRO teams in OnPoint EBP. 

• Enhanced stakeholder engagement through centralized communication strategies. 

Results: A Game-Changing Engagement 

The engagement delivered measurable success: 

• Efficient Execution: 60 EBP audits completed within four months. 

• High-Quality Delivery: Audit files were partner-ready and met regulatory compliance. 

• Scalable Workforce Model: Flexible resource allocation allowed for adaptability based on seasonal needs. 

• Process Optimization: Reduced duplication of efforts and streamlined collaboration. 

• Regulatory Compliance: Full adherence to ERISA and DOL regulations ensured audit accuracy. 

• Client Satisfaction: The firm deemed the engagement highly successful, affirming SAPRO’s approach. 

Lessons Learned & Future Growth 

While the engagement was a success, key insights emerged: 

• Refinement & Continuous Improvement: Opportunities exist to further enhance efficiency and stakeholder collaboration. 

• Strategic Evolution: Early planning, in-person workshops, and structured debriefs improve workflows and team alignment. 

• Scaling Operations: The firm now has a proven model to expand EBP audit services while enhancing quality. 

• Technology & Automation: Further refining the OnPoint EBP platform can drive even greater efficiencies. 

• Optimized Pricing Models: Segmenting audits based on complexity ensures cost-effectiveness while maintaining high standards. 

A Future-Ready Approach to EBP Audits 

SAPRO’s expertise in workforce augmentation, global deployment, and audit outsourcing empowered this CPA firm to navigate a demanding audit season with confidence. By optimizing processes, integrating technology, and leveraging a scalable workforce model, the firm is well-positioned for future growth. This case study is a testament to how strategic partnerships can drive efficiency, enhance quality, and transform the audit process for long-term success.